VIDEO GUIDE: CAN NRIS COLLECT PROPERTY DOCUMENTS AFTER LOAN CLOSURE? To help you understand the process more clearly, we have created a detailed video explaining how NRIs can collect their property documents from the bank even after a long delay following home loan closure. In this video, we walk through the complete procedure, timelines, and documentation requirements, along with a real case study where our client successfully collected the documents more than two years after closing the loan.
BANKS GENERALLY FOLLOW THIS PROCESS:
- Issue a Loan Closure Letter or No Dues Certificate once the loan is closed.
- Prepare the original property documents for release within 15 working days.
- Request the borrower to collect the documents in person or through an authorized representative.
- Authorise a Representative via Power of Attorney (POA)
- Collect the original property documents
- Receive the Reconveyance/Discharge Deed and register it at Sub-registrar office
- Collect the Documents During Your Next Visit
- Loan closure letter
- Additional KYC documents as per their internal policy
CASE STUDY: COLLECTING PROPERTY DOCUMENTS AFTER MORE THAN TWO YEARS One of our clients, Mr. Muthikumar, is an NRI residing in Pennsylvania, USA. He had availed a home loan of Rs. 37.39 lakhs, which he fully closed in March 2023. The loan closure date and final settlement details were clearly mentioned in the Loan Closure Letter issued by the bank. He received this closure letter by email, and the relevant date has been highlighted in the document shown below.
Due to overseas commitments, he was unable to collect the original property documents immediately.
SITUATION AFTER TWO YEARS
In October 2025, more than two years post-closure, his spouse planned a visit to India for personal work. To ensure a smooth process, Mr. Muthikumar executed a Power of Attorney (POA) authorising her to:
- Collect the complete set of original property documents
- Receive the Reconveyance/Discharge Deed
- Complete all required bank formalities
DOCUMENT COLLECTION
During her visit in October 2025, his spouse visited the bank branch with:
- The original POA
- Her identification documents
- loan closure letter
- The full property document file, and
- The Reconveyance Deed
OUTCOME
Despite a delay of more than two years, the bank handed over the documents without any complications
NEED ASSISTANCE WITH HOME LOAN CLOSURE OR DOCUMENT COLLECTION? If you are an NRI or property owner facing delays in collecting your property documents, or if you need support with drafting a Power of Attorney, coordinating with banks, or completing Reconveyance/Discharge Deed formalities, we are here to help. PGN Property, Bangalore Email: pgnproperties@gmail.com Call or WhatsApp: +91-9742479020