If you encounter the following error while attempting to pay your BBMP property tax: “Payment is refrained due to missing Street Name. Kindly contact concerned ARO for further details.”

This message typically appears due to zonal freezing, a process during which BBMP remaps wards and streets to align with updated jurisdictional boundaries. Properties located between two zones are more prone to such issues, often requiring manual verification and updates by BBMP officials. I recently faced this issue while attempting to pay the BBMP property tax. Here is the step-by-step process I followed to get the missing street name updated:

Step 1: Draft a Request Letter to the ARO Compose a formal letter addressed to the Area Revenue Officer (ARO) requesting the update of the missing street name in your property record.

Step 2: Submit the Required Documents Visit your respective BBMP ward office (in my case, Shettyhalli - Ward 12) and submit the following documents:

Request letter to the ARO (as mentioned in Step 1)
Khata certificate or extract
Previous tax-paid receipt

Upon submission, you will receive an acknowledgment from the BBMP office. Refer to the acknowledgment image attached below.

Step 3: Confirmation from BBMP Within 15 working days, I received a call from BBMP staff confirming that the street name had been successfully updated in the system. After the update, I was able to pay my property tax without any issues, and the error message no longer appeared.

Important Notes:

No fee is required for updating the street name.
The update process is typically straightforward when the correct documentation is submitted.

Need Assistance? We offer consultation services to assist you with BBMP property tax and documentation concerns. To avail of our services, feel free to reach out to us at: pgnproperties@gmail.com WhatsApp: +91-97424-79020

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